http://www.disruptivebanking.com/2009/07/16/dutch-bank-replaces-offices-with-shops/ The world of banking scrutinized Wed, 08 Sep 2010 02:42:27 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.disruptivebanking.com/2009/07/16/dutch-bank-replaces-offices-with-shops/comment-page-1/#comment-151 Johan Fish Thu, 23 Jul 2009 12:56:55 +0000 http://www.disruptivebanking.com/?p=1466#comment-151 Dear J. Groot. Everything goes to show that service is one of the most important banks can offer, especially during the credit crisis. Various investigations and the article 'Common service affect trust' (on this website) confirms that. So for banks it's usefull to invest in a shop like the SNS shop. Dear J. Groot. Everything goes to show that service is one of the most important banks can offer, especially during the credit crisis. Various investigations and the article ‘Common service affect trust’ (on this website) confirms that. So for banks it’s usefull to invest in a shop like the SNS shop.

]]> http://www.disruptivebanking.com/2009/07/16/dutch-bank-replaces-offices-with-shops/comment-page-1/#comment-149 J. Groot Tue, 21 Jul 2009 08:13:39 +0000 http://www.disruptivebanking.com/?p=1466#comment-149 On the one handel I like this kind of bankinnovation, especially because it's an open and easily accessible place with opening hours extending into evenings and weekends. On the other handel I think most people use internet at home to be informed. So I hessitate about the purpose of it. On the one handel I like this kind of bankinnovation, especially because it’s an open and easily accessible place with opening hours extending into evenings and weekends. On the other handel I think most people use internet at home to be informed. So I hessitate about the purpose of it.

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